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Again, I am writing this to voice my opinion about the downfalls of online dating, and I am sure many other people feel the exact same way I do. NEVER met 1 person that has EVER had that privalage from this site. This is really sad to see that they are not willing to help out a.

What would two young successful women want with me. I have my cancellation confirmation number showing I cancelled hours later on the same day. Stay away from this site.



Ong designed the initial system and Simon Glinsky helped in the development of the initial business plan for the company. Fran Maier was recruited in 1994 and is responsible for making the site attractive to women with the idea that the men would follow. Initial users were given free lifetime memberships as way to bolster the site for use by paying customers. In 2004 Guinness Book of World Records recognized Match. Answer 1: The phone number for Match. Question 2: Who is the CEO of Match. Answer 2: The CEO of Match. Question 3: Who founded Match. Tagged as: , , , , , , , , , , , , This site, without a doubt is the worst piece o junk Anyone could ever ask or NO ONE AT MATCH CAN ANSWER A QUESTION—NO ONE CAN STAY WITH YOU TO FINISH THE CONVERSATION -IT IS LITERALLY NOT POSSIBLE TO WRITE ABOUT ALL THE HORROR STORIES THAT BEGIN THEN THEY ANSWER THE PHONE—JUST NOT POSSIBLE—THIS IS THE LARGEST INTERNET FIASCO I HAVE EVER ENCOUNTERED—-PEOPLE HIDE BEHIND THEIR INEPTITUDE!!!!! BILL BUTLER Misbah Ahmed Hello, I am having the same issue with Match. I called to tell them that I would please like a refund and that I hardly used the site. I called again and asked for the manager again and same thing happened. I wanted to e-mail corporate but they only provided a number, which I called and no answer. I think this whole thing is a scam for them to charge customers because if they really cared they would give a refund back or at least be willing to talk to customers! This is really sad to see that they are not willing to help out a. I clicked on a profile from my email and then immediately received an email congrats on your subscription renewal. I have deleted everything and hidden my profile but there is also NO WAY OF DELETING YOUR CREDIT CARD INFORMATION FROM THEIR SITE WHICH SHOULD BE ILLEGAL!!! I agree with the person that commented to sue these thieves!!! I was told I had time left on my account so I continued to use my account. I replied to an e-mail on 7-3-17 and my account was activated. I did not want or did not enter my info so why was my account re-activated? I requested a refund and was told no. I wanted to talk to Hudson Barriso, the manager and was told he would not talk to me. The manager of the help desk would not talk to me after I told the call center employee that the MATCH. COM site automatically renewed my account. I did not rejoin match!!! I simply replied to an e-mail on July 3rd and my account was renewed. How can that happen? I did not re-enter my credit card info or ask to be auto-renewed all over again. I want my refund of 74. Like I said, I did not purposely or knowingly rejoin so your system is screwed. Why am I getting screwed? Every, every time you make a change it is for the worst. Does anyone use the site before you make the changes. This new one, takes even more of the tools away that were so important. The last change you made a few months ago did the same thing. Now there is this huge box showing every type of person in the world, None are in my creata. I do not want to have to select from a huge number of persons that does not fit my criteria. Try to make this process easier. You are always making harder, every time with your changes. SteveS I agree 100%. Makes perfect sense, right? On the other hand, there a sincere people on the site who are legit. Good luck trying to find them. Jennifer You will never get a straight answer from anyone at this company. I asked to talk to the manager, Hudson Barriso, and was told he said he would not talk to me. How is it possible that a call center manager would tell his employee he would not talk to a customer with an issue? Hudson Barriso is his name. I will post it in every e-mail until my issue is resolved. Every, every time you make a change it is for the worst. Does anyone use the site before you make the changes. This new one, takes even more of the tools away that were so important. The last change you made a few months ago did the same thing. Now there is this huge box showing every type of person in the world, None are in my creata. I do not want to have to select from a huge number of persons that does not fit my criteria. Try to make this process easier. You are always making harder, every time with your changes. I called in the beginning of Ausgust it is now September} to cancel my membership and auto renewal , here it is Sept 4th and 59. I WILL BE WRITING COOPERATE! DO NOT TRUST WHAT THIS COMPANY ADVERTISES! I spoke with the robotic phone customer service as well as the online chat. Match is not a reputable service and I will do everything in my power to see that everyone I know and everyone my friends know will hear about this. What an incredible scam. I asked for a refund. Have not communicated with anyone since my membership was up at midnight last night and still, I am being charged for a new membership. This company should be ashamed of its tactics and I will see to it that social media hears about this in all ways. Linda Elizabeth The exact same thing happened to me. As soon as I joined, I clicked Do NOT Auto Renew Membership. What do they do 3 months later, charged me. I did everything right and should not have gotten charged. Many attempts to get a refund from Customer Service both via phone and email failed. Customer Service via email said I could escalate to a Supervisor if I called their 800 number. I did that and the rep said I could not speak to a Supervisor. No one could help me. This company is deceptive and they are stealing money from us. Doc Wexler I signed to a link with Love and Seek. Once my credit info was provided, Match. I have very experienced deceptive, poor experiences with Match. Your deceptive actions are not necessary and will become your downfall if not corrected. The corporate number no one answers so why have a number that none answers with business hours? Match you need s better reputation and to. Slur consumers money and time. After a while your business will crumble with the bad business practices. Chanice Worst company ever. Signed on with group third party paid for three months. After three months, match gave no fair Warner gm on the price or terms , just charged me card with no prior notification. They neither emailed me nor is there a number to call on the account. I had to contact Groupon to get match number. Requested I be cancelled once I called but they refuse to credit my account. Disputes with credit card but they have some clause which allows match justification to Charge. I think match is a deceptive , unethical and unprofessional company that intentionally rips off customers. Someone with some money and balls should implement a class action lawsuit against them to stop this unethical business practices. Ripped off my Match Signed up for a free trial linked to 1 month subscription but they gave me 2 subscriptions. They are telling me it is not refundable BUT they have no reason why they gave me 2 subscriptions. Cancelled everything after 3 days and deactivated my account. Disputed charge on my cc and I will do everything possible to give MATCH a BAD reputation as they deserve. While a new look might seem to be a good idea — it has made searches frustrating and difficult. At first glance all you see is a giant head shot of a person without any indication when they were last online — one of the most important pieces of information in any dating search. You can scroll over the photo assuming you figure that out and get the city they are in — but still you have no idea when they were last online. Likewise, I find it difficult to navigate the actual full profile, and a pain to pull up the photos. I wish you allowed a toggle between the old format and the new one. I think these suggestions would definitely help keep it that way. Respectfully, Jon Gutmacher Richard Singleman Francis 3 hours so far. I cancelled the day before my subscription expired. They send me a survey to ask me why I have cancelled. They sit on the cancellation and then bill right after midnight the next day. So now I have 3 months of hell to litigate the bogus charges. I have to cancel my main credit card and deal with the fallout. What is the point? So now we start… a 6 month battle with Match, Pay Pal, and my credit card company on what could be so easy and have the customer leave happy and coming back in the future. It is very obvious that all avenues of contacting Match. In late June I was promised a free 6 month renewal. Since I was going on vacation I was told I could be billed BUT when I returned I should call and I would be reimbursed. I called WHEN I HAD TIME. Then, I was curtesy and rudely told that I had only 30 days after being billed to request a refund and that time had expired. I WAS DEFINITELY NOT TOLD THIS WHEN THE TRANSACTION TOOK PLACE. I called American Express to cancel the payment and to dispute the action by Match. Immediately Match blocked my account and said it would take 60 SIXTY days to make a decision. When I asked to speak with a supervisor I was told there was none and there was nothing I could do until wait 60 days. The person taking by call was curt and rude. I will report this behavior to the Better Business Bureau which is filled with complaints about Match. With all the money it rakes in one would think they would care about good customer relations, but apparently not. Joseph Peccatiello To all those complaining about Match. The solution is to only pay via PayPal where you have protections from unauthorized charges. Most the time if a user threatens a charge back the company will comply or at least respond. Jesse Your customer service representatives talk like a robot. I would like to speak to someone from the U. Not another country like previously was on the phone with a representative by the name of Teodorico who was rude I asked to speak to a supervisor 3 times and he hung up on me. Big strike not only am I paying you but I get treated this way. The second person I spoke with was Delian and she understand what I was saying both kept repeating a script. I would like to speak to someone in the U. S about my experience with your customer service. And about my account you should notify people you are about to charge their account. Treat your customers better! Amanda Edwards I have had the worst experience with Match and I would not recommend it to anyone. I just got done talking to five Representatives and they all told me I could not get a refund because I was past my 30 days. I think that matches refund policy is ridiculous and it needs to be changed. For one I am not a happy customer I had no luck on Match. So asking for a refund and getting one is my right. But with no luck. You taint this dating thing. You seem to just want to take advantage of people instead of just providing a good service. You are terrible for the way you treat people, this includes the telephone operators-these are your own people! I hear familiar complaints which echo my own experience. I had two emails sent to me, neither addressed my issues, still waiting to hear back from a third email. I have tried nearly10+ times to send my email to customer service. THEY ARE NOT ANSWERING. Then it asks me if the suggestion was helpful. I just purchased my membership a few hrs ago thinking i was paying monthly at the discount price. I apologize for my unintentional ignorance of potential issues and problems. I am requesting to cancel my membership purchase and receive a refund considering i just made the purchase a few hours ago; it would be greatly appreciated and I would ensure that many positive reviews will be posted to the numerous organizations and agencies that I am associated with in customer satisfaction resources. Thank you Heather Karl Marisa Carby Good luck with that! I even filed a complaint against them with the BBB BIBB and nothing. I too did not realize that I would be paying the 6 months in advance and cancelled it right after the payment went through. Teresa Waltman I created a profile under the 72 hour free promotional, providing the necessary financial information fro a 3 month subscription when the promotional ended. I created the profile on a Sat morning by the Sun morning my account was blocked. The business hours for Match are only M-F from 9-6 eastern. Initially I emailed receiving an immediate response that I would receive an email in 48 hours, this is not helpful since I work from 8-6:30, I tried calling on the Monday a holiday only to be told that I would receive an email in 24-48 hours, not helpful, I will not be able to contact them due to work. I am concerned that they will deduct the fee from my account anyway. Has anyone had success in actually speaking with a representative and getting a result? If so, what was your secret? You will incur misc charges, and your calls are outsourced to India where you waste your time trying to talk to someone. I was papoose to have a free 6 mo. When I signed up the rep told me what I had to do at the end of the 6 mo. Now I have to leave this up to legal reps to get this resolved, what a great way to start a new year. Linda Ashchian I never believe in love. I was in bad relationship and after 10 years we broke up. I stay single for years. But then one of my friend says to try online dating. I was going to give up but then someone pop up Kevin Murdock aka Kooldudeja. We start just message each and asking question about each other. So then we decide to meet for drinks on April 19,2015. We started to date and fall in love and never believe we met online. We never know we could find true love. On April 19, 2016 was our year anniversary we got engaged Kevin proposed on the beach. We planning to get married at the end of next year. I am writing to match. And we living happily ever after. Thank you so much Linda Ashchian aka loveye1109 Kelli I am having the exact same problem with them. I tried calling them but they were closed for the weekend. It is hidden and not easily found. Amanda Edwards It has only been couple days and they renewed my service without me knowing. I hurried and called to get a refund and they gave me 8 dollars out of the 62 I got taken. No managment team to talk to. Would not transfer or anything. All she could give was a mailing address. This is such a horrible company. Would not file a complaint. Said it was feedback. Never again Chanice Hello, I was a member of match and cancelled my account years ago when I met my now husband. I recently saw a charge to my account and wrote to customer service. I received and automated reply, no help, no calls. Despertate, I logged in after changing my password, since I had forgotten the old one, to discover my old user name was changed to avercomova, and it was still active!! There are no numbers for customer service on the web, I am desperate and Match has stolen so much money since I cancelled. I am expecting a quick resolution or I will contact a lawyer and several users I saw online that had that problem. Maybe if we make some noise we can get our money back. Thanks Indida81 I spent the past few months making connections through the match. The experience seemed productive and I got to know some great people. Not only was it just hacked but a male profile was partially copied over mine. All of my pictures were deleted and my personal details and some interests were changed to fit some 56 year old male. Then emails were sent to all of my male connections and also to about 30 women. I woke up the next morning to multiple emails from not only my connections but also a bunch of women. I was confused but then I saw that where my photo was, there was a photo of an older man. The emails I received from my connections were not pleasant. I contacted customer service immediately through chat on the site. While doing that I was trying to delete as much of the fake profile as I could. Instead of it going back to two days before, the fake profile was restored. I asked for a supervisor to contact me, no one ever did. This morning I called to speak with a supervisor and I was told that the account hack was my fault. I find it insulting that customer service management had the audacity to blame me for the hacking of my account. I countered that argument with logic and he just repeated that line. I told him that the hacker must have gotten my email and password from the site because I do not give out or write down any of my passwords. I also questioned the safety of my contact and financial information. I told him that encryptions can be broken, just like how the hacker got into my account. I asked to speak with someone else. I was then transferred to his supervisor who told me the same rehearsed statements but offered me a month for free and a 25% discount on an additional 6 month subscription. I spent months trying to make connections and it was actually beginning to go well. I had to notify all of my financial institutions because of this breach and now only one person that I connected with will even speak to me. The worst part of all of this is how blame was cast on me for this entire occurrence. People use your site trusting that you will provide a safe and secure environment. I signed up with your account with the same expectation. But when that safety is breached, which does happen, I do not expect to be blamed for your responsibility. If this how Match. I would like a response within 3 business days. If not, I would like a full refund. I am highly disappointed with this company.

Requested I be met once I called but they refuse to credit my account. I was told there was no right of recision in the State of Florida. They canceled by account. I need that money put back in my account and delete this my account. They paid for Match. Their answer is look at web-site. I agree with all of the above. Everything seems like a cover up.